Withdraw from contract
Use this page to withdraw from a plan or add-on within 14 days. Until the withdrawal button in Billing is available, send us this form or the same information by email.
This text has not been reviewed by a professional yet
Draft written by the team. The owner of the service is not incorporated yet, so its identity details are marked as pending, and the document is waiting for the review of a legal adviser before it has contractual value.
1. How to send it
Copy the form below, complete it and send it to soporte@1up-servers.com from the email address of your account, or send any other clear statement with the same information. Include the order or invoice number if you have it. We confirm receipt by email with the date and time, and refund as the refunds and withdrawal page explains.
2. Model withdrawal form
This is the model form of Annex I(B) of Directive 2011/83/EU. Using it is optional.
Withdraw online
If you cannot sign in, withdraw here. Give your name and the email of your account; the order number helps us find it.
Model withdrawal form
(Complete and return this form only if you wish to withdraw from the contract.)
To: 1up-servers, soporte@1up-servers.com
I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract for the provision of the following service (*):
Ordered on (*) / received on (*):
Name of consumer(s):
Address of consumer(s):
Signature of consumer(s) (only if this form is notified on paper):
Date:
(*) Delete as appropriate.