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Sub-processors

The providers that process personal data on our behalf, what they do, where, and how international transfers are protected.

Pending review

This text has not been reviewed by a professional yet

Draft written by the team. The owner of the service is not incorporated yet, so its identity details are marked as pending, and the document is waiting for the review of a legal adviser before it has contractual value.

1. Current list

Valve is listed for transparency: it acts as an independent controller of the Steam data it returns, not as our processor. Stripe is our processor for payments and an independent controller for its own fraud prevention.

Providers that process personal data on our behalf
ProviderServiceDataLocationTransfer safeguard
OVH SAS (OVHcloud)Platform servers, game servers in London and Paris, database and outgoing emailAll account, server and player dataFrance, United KingdomUK adequacy decision
Amazon Web Services EMEA SARLContent delivery (CloudFront), DNS (Route 53) and backup storage (S3)IP address, requests and encrypted backupsEuropean Union, United StatesEU-US Data Privacy Framework, standard contractual clauses as fallback
Stripe Payments Europe Ltd.Payments, invoices and fraud preventionName, email, billing address, payment method, amountsIreland, United StatesEU-US Data Privacy Framework, standard contractual clauses as fallback
Google Ireland Ltd.Sign-in with Google; Analytics and Ads measurement only with consentGoogle account id and email; pseudonymous visit dataIreland, United StatesEU-US Data Privacy Framework, standard contractual clauses as fallback
Discord Inc.Sign-in with DiscordDiscord account id, username and emailUnited StatesEU-US Data Privacy Framework, standard contractual clauses as fallback
Cloudflare, Inc.Turnstile anti-bot check on public formsIP address and browser signalsUnited StatesEU-US Data Privacy Framework, standard contractual clauses as fallback
Valve Corporation (Steam Web API) (Independent controller)Steam Web API lookups of player profilesSteam ids of playersUnited StatesStandard contractual clauses

2. Changes

We announce a new sub-processor or a change of location at least 30 days before it starts, on this page with a new version date and by email to customers who rely on the data processing agreement, who may object within that period.